Returning Your Order

Once you have had a chance to examine your purchase, if you are not happy with it, for whatever reason, then you may return it, in its original condition, within 14 days for a full refund. If the product is faulty, then please return it to us with the original packaging and we will either replace it or give a full refund. All Dorr products have a 24 month warranty. If there is a fault within this time, we will normally offer a repair, exchange or refund. This does not cover faults caused by accident, neglect misuse or normal wear and tear.


If you need to return a product for whatever reason please e-mail us here